FAQ
   
What is DUCK tour's unique proposition?

It's a bus! It's a boat! It's the Original Splashing DUCK! DUCK tours uniquely combines the city and harbour tour on an authentic Vietnam warcraft, offering you 60 minutes of amphibious touring adventure on both land and sea.

What are the operating hours?

First tour departs at 10 AM and the last tour is at 6 PM. You need to collect your boarding pass 30 minutes before the departure. Please call to check the availability of our Special Moonlight Adventure Night Tour. Phone reservation is highly recommended and is available from 9 AM to 7 PM. DUCKtours@Suntec is open from 9.30 AM to 6 PM.

Can I arrange bookings through the hotel?

Hotel concierge will be able to assist you in placing your reservation with your credit card details. Alternatively, the tour desk at the hotel can also assist you or you may call us directly. HiPPObus Transfer is available.

Will the tour be affected by weather conditions?

Tour will be suspended or delayed in adverse wet weather conditions. If the delay is more than 30 minutes, passengers may cancel the tour booking and receive a full refund. You may call us from the hotel to check on the status of your tour when the weather is not favourable. The tour is still operational if it is just a drizzle.

What is HiPPO tour's unique proposition?

The HiPPO is a TOPless Open Top bus offering 360 degree panoramic view. Its unique features enable the sights and sounds to be experienced by passengers on board.

What is the likelihood of a route change?

Sometimes, there may be road closures due to events or roadworks which are often beyond our control. We will offer an alternative route in such circumstances; we will endeavour to notify all customers prior to the day that we will be offering an alternative route.

What is the capacity of the buses?

The loading capacity of each bus ranges between 51-55 pax.

Can we simply get on and off by hailing the driver?

Yes. The Hop-On Hop-off system allows you to tour at your own leisure pace. Spot an interesting place or sight and simply inform the captain or HiPPOtainer. Hop off and walk around at your own pace and you can always continue the tour later by hopping onto the next HiPPO bus.

What can the charter coaches be used for?

Such charters are exclusively available for weddings, corporate functions, MICE, VIPs, Inbound travel, City Sightseeing, etc.


 
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